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Blackboard Support > Technical Requirements > Browser Tuneup : Windows - Internet Explorer
 

Browser Tuneup: Windows - Internet Explorer

1. Enable Java

You will need to have the Sun Microsystems Java Runtime Environment (JRE) software version 1.4.2_07 (or higher strongly recommended) software installed in your browser in order for certain areas of Blackboard to function properly. Sun JRE version 5.0 (1.5) is also supported.To install this software: 1. Click Java - Get It Now. The Download Java(TM) 2 Runtime Environment page appears.
2. Review and accept the License Agreement.
3. Select the appropriate download and follow the online instructions.

In addition, you will need to perform the following adjustments:

a) Enable Java in your browser
 

Internet Explorer

  1. Select Tools then choose Internet Options. The Internet Options screen appears.
  2. Select the Security tab.
  3. Click the Custom Level button. The Security Settings screen appears.
  4. Look for the Java Permissions section.
    • If the section does not exist, continue to the next step.
    • If the section exists, choose Low, Medium or High safety
  5. Click OK. The Internet Options screen appears.
  6. Click OK.
b) Switch to the Sun Java Runtime Environment
 

Internet Explorer

  1. Open the Windows Control Panel by clicking Start > Settings > Control Panel. The Control Panel appears.
  2. Locate and double-click Java or Java Plug-in. The Java Control Panel appears.
  3. Look for the Browser tab.
    • If the Browser tab does not exist, skip the rest of this section.
    • If the Browser tab exists, click the Browser tab.
  4. Under Settings, select the checkbox next to your browser.
  5. Click Apply to save your settings.
  6. Restart the browser.

2. Enable JavaScript

 

Internet Explorer

  1. Select Tools then choose Internet Options. The Internet Options screen appears.
  2. Select the Security tab.
  3. Click the Custom Level button. The Security Settings screen appears.
  4. Scroll down to Scripting, and enable Active Scripting and Scripting of Java Applets.
  5. Click OK. The Internet Options screen appears.
  6. Click OK.

3. Enable Cookies

 

Internet Explorer

  1. Open Internet Explorer.
  2. Click Toos and select Internet Options
  3. Click Tools.
  4. Click on Internet Options.
  5. Within the Privacy Tab...
    Click on the Default Level button.
  6. Within the Security Tab...
    Drag the slider to the Medium Level

4. Disable Pop-Up Blocking

While using Blackboard, if you are unable to view discussion postings, quiz windows, and download links, then you need to disable pop-up blocking for your Blackboard server. Depending on the pop-up blocking software you are using, you may be able to set your Blackboard server as an allowed site, or you may need to disable the pop-up blocker while using Blackboard. Pop-up blockers work in the background while you browse the internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. This can prevent Blackboard from performing properly.
 

Internet Explorer

  1. Open Internet Explorer browse
  2. on the menu toolbar, click Tools > Pop=Up Block >Turn off Pop-up Blocker .
  3. Cick OK.

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