HelpDesk - Technical Support
The IT Helpdesk is the main contact point to provide assistance to
all technical problems, including accessing email, web site, Blackboard (e.g
difficulty getting into Blackboard, difficulty accessing a course in
Blackboard, or features of Blackboard that do not appear to be functioning
properly). For help, students should contact the College IT Helpdesk:
973-748-9000 ext 224 (or email to firstname.lastname@example.org).
Spring and Fall Semesters:
Mon. - Thur. 8:30 am - 9:45 pm
Friday: 8:30am - 4:30 pm
Saturday. 8:30am - 3:30 pm
For assistance with course
content (material/information in a course site in Blackboard) students
should contact their professor.
During the Spring and Fall SemestersStudents can also get help
from the Lab Assistants for any
technical issues and Microsoft Office applications.